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Post by Admin on Nov 9, 2014 6:54:45 GMT
Vishing, also known as the ''courier'' scam or the ''no hang up'' scam, is a new type of fraud. A swindler calls a consumer pretending to be either their bank or the police, and says that the consumer's card has been compromised or there is a problem with their account. They then advise the victim to call the bank, but stay on the line and pretend to be a bank representative, persuading the victim to transfer funds, withdraw money or reveal security information. With the ''courier'' version, a fraudster picks up the card from your home, sometimes providing a fake replacement, or a genuine courier is hired. The Financial Ombudsman says this is a growing problem. "Our guidance would be, never hand over your card details to anyone – your bank will never ask for them," said a spokesman. "If you are contacted by your bank informing you that you have been the victim of fraud, hang up the phone and call the bank yourself, from another line if at all possible."
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